Job Title: SME Sales Officer / 中小企業(yè)拓展顧問(wèn)
Department:
New Business - SME / 新業(yè)務(wù)部 - 中小企業(yè)
Location:
Shanghai, Beijing, Shenzhen, Guangzhou, Hangzhou, Nanjing, Suzhou, Chengdu, Chongqing, Xiamen, Tianjin, Xi’an, Wuhan, Ningbo, Nanchang, Qingdao, Dalian, Zhuhai, Foshan, Huhhot
工作地點(diǎn):
上海,北京,深圳,廣州,杭州,南京,蘇州,成都,重慶,廈門(mén),天津,西安,武漢,寧波,南昌,青島,大連,珠海,佛山,呼和浩特
Scope of Role:
· To achieve the allocated sales target, and to achieve an agreed level of productivity, via Outserve & Outsell of MD-SME products/services.
· To plan and conduct sales activities such as cold calling and cold visiting to source for potential customers on a daily basis.
· To identify and develop sales channels / networks effectively.
· To manage and strengthen existing customer relationship, if applicable.
· To prepare and submit application documents, sales reports and other related documents on a timely basis and adhere to sales procedures.
· To attend and participate in sales meetings, training sessions, sales/marketing events, seminars and other business related functions, when required.
· To gain product and process related knowledge aggressively, be able to understand basic financial statements, be able to bear pressure and solve unexpected problems.
· To comply with Money Laundering Prevention (MLP) Procedures and be alert at all times to unusual or possibly suspicious customer activity, and should report any suspicious activity to the respective Unit Money Laundering Prevention Officer and line manager as well as directly to the Country MLPO in urgent or exceptional circumstances.
· To manage and conduct sales activities and ensure all are complying with group and local guidelines/regulation such as MLP and CRM, and to ensure all can pass the audit requirements.
工作范疇:
· 完成分配的銷(xiāo)售指標(biāo)并且達(dá)到中小企業(yè)產(chǎn)品或服務(wù)的指定生產(chǎn)效率;
· 計(jì)劃并實(shí)施銷(xiāo)售活動(dòng),通過(guò)例如陌生電話和直接拜訪的形式開(kāi)發(fā)潛在客戶;
· 有效鎖定和開(kāi)拓銷(xiāo)售渠道或銷(xiāo)售網(wǎng)絡(luò);
· 適當(dāng)?shù)毓芾砗蛷?qiáng)化現(xiàn)有的客戶關(guān)系;
· 及時(shí)準(zhǔn)備和提交申請(qǐng)文件、銷(xiāo)售報(bào)告以及其他相關(guān)文件;
· 積極參加各種銷(xiāo)售會(huì)議、培訓(xùn)課程、市場(chǎng)活動(dòng)、研討會(huì)以及其他相關(guān)活動(dòng);
· 積極學(xué)習(xí)并了解產(chǎn)品和工作的相關(guān)知識(shí),能夠看懂基本財(cái)務(wù)報(bào)表,能夠承受壓力并解決突發(fā)事件;
· 遵守所有相關(guān)的反洗錢(qián)程序,對(duì)于所有可疑事件,及時(shí)向部門(mén)反洗錢(qián)主管和直線經(jīng)理匯報(bào);
· 管理和引導(dǎo)銷(xiāo)售活動(dòng)并且確保符合公司和地方的各項(xiàng)規(guī)章制度并符合審查要求;
Key Responsibilities/Challenges:
· Achieve the allocated sales target on a regular basis.
· Plan and conduct sales calls and sales visits on a daily basis.
· Establish strong sales channels/networks.
· Participate in sales and marketing activities, product promotion campaigns and other related events.
· Coordinate with other departments such as Credit and Operation to ensure high qualities of submitted cases.
· Develop opportunities to cross sell other SCB products.
· Handle customers with care and resolve any potential conflicts effectively.
· Strictly monitor own sales activities and comply with all the group and local guidelines/regulation such as MLP and CRM, so as to control the risk for the bank and pass all the audit requirements.
· Attend sales training and coaching sessions.
· Attend on-going self-refresher training on MLP and CRM.
· Report all suspicious and dishonest behaviors which might impact our bank’s business to supervisors or concerned parties.
· Responsible for any other duties assigned by the bank or the supervisors
主要職責(zé):
· 完成指定的銷(xiāo)售目標(biāo);
· 定期通過(guò)電話銷(xiāo)售和陌生拜訪開(kāi)發(fā)新客戶;
· 建立廣闊的銷(xiāo)售渠道和網(wǎng)絡(luò);
· 參加銷(xiāo)售和市場(chǎng)活動(dòng),產(chǎn)品促銷(xiāo)活動(dòng)和其他相關(guān)活動(dòng);
· 與信用卡部或營(yíng)運(yùn)部等其他部門(mén)合作,確保客戶的質(zhì)量;
· 開(kāi)發(fā)交叉銷(xiāo)售的機(jī)會(huì);
· 有效維護(hù)現(xiàn)有客戶并有效處理任何潛在分歧;
· 嚴(yán)格監(jiān)督自己的銷(xiāo)售活動(dòng)并確保符合公司和地方的各項(xiàng)規(guī)章制度,從而控制銀行風(fēng)險(xiǎn)并通過(guò)審查;
· 參加銷(xiāo)售培訓(xùn)和輔導(dǎo)課程;
· 參加關(guān)于反洗錢(qián)和客戶關(guān)系管理的培訓(xùn)和復(fù)習(xí)課程;
· 及時(shí)將任何可能影響到銀行業(yè)務(wù)的可疑和欺詐行為匯報(bào)給部門(mén)主管或相關(guān)部門(mén);
· 負(fù)責(zé)銀行或部門(mén)主管指定的其他事務(wù);
Selection Criteria:
· College degree and above
· Know very well about the local culture and SME status
· Optimistic, willing to work under high pressure and can face to frustration and failure
· Quick learner, good customer communication skills and easy going person
· Presentable person with good manners.
職位要求:
· 大學(xué)專(zhuān)科及以上學(xué)歷,或具有同等學(xué)歷的相關(guān)工作經(jīng)驗(yàn);
· 熟悉本地文化和中小企業(yè)現(xiàn)狀;
· 積極樂(lè)觀,愿意承受工作壓力;
· 良好的溝通,表達(dá)及學(xué)習(xí)能力;
· 形象好,品質(zhì)佳,并具備良好的商業(yè)禮儀。
Please send your resume to: bcot.china@sc.com / zpb1@ciicsh.net , with the position and location in subject.
To apply, visit www.standardchartered.com/careers
請(qǐng)將簡(jiǎn)歷發(fā)送至: bcot.china@sc.com zpb1@ciicsh.net ,并在郵件主題中注明您所應(yīng)聘的職位名稱(chēng)及地區(qū)。
想了解更多渣打銀行的職位信息,請(qǐng)登錄:www.standardchartered.com/careers